VOLTARA is an online retailer selling to consumers in the United Kingdom. Business contact email: [add your support email]. If VOLTARA is operated by a registered company, add here: VOLTARA is a trading name of [Company Name] Ltd, registered in England & Wales (company no. [number]), registered office [address]. Last updated: July 2026.
Please review before relying on this page. This document is a good-practice UK template. Replace the bracketed […] details and have it checked against your final business setup.
1. About these terms
These terms govern your use of this website and your purchase of products from VOLTARA. By placing an order you agree to them.
2. Orders and contract
Your order is an offer to buy. A contract is formed only when we send you an order confirmation / dispatch email. We may decline or cancel an order (for example if an item is unavailable or mispriced), in which case we refund any payment taken.
3. Pricing and payment
Prices are in pounds sterling (GBP) and include VAT where applicable. Payment is taken at checkout through our secure payment provider. We take care to price correctly but if an obvious error occurs we will contact you before dispatch.
4. Availability
All products are subject to availability. Product images are illustrative and there may be minor variations.
5. Delivery
Delivery details, timescales and costs are set out on our Shipping & Delivery page.
6. Cancellations, returns and refunds
As a UK consumer you have a legal right to cancel most online orders within 14 days of receiving the goods under the Consumer Contracts Regulations 2013, in addition to our own returns policy. Full details are on our Returns & Refunds page.
7. Your statutory rights
Under the Consumer Rights Act 2015 goods must be of satisfactory quality, fit for purpose and as described. Nothing in these terms affects your statutory rights.
8. Warranty
Products are covered by the manufacturer/supplier warranty where stated, in addition to your statutory rights.
9. Our liability
We do not exclude or limit liability where it would be unlawful to do so (including for death or personal injury caused by negligence, or fraud). Otherwise our liability is limited to the price of the products purchased.
10. Governing law
These terms are governed by the laws of England and Wales, and disputes are subject to the courts of England and Wales.
11. Contact
Questions about these terms? Contact us via our Contact page.