Privacy Policy

Last updated: July 2026. This policy explains how VOLTARA collects and uses your personal data, in line with UK GDPR and the Data Protection Act 2018.

Who we are

VOLTARA is an online retailer selling to consumers in the United Kingdom. We are the data controller for the personal data described in this policy. You can reach us through our contact page.

What we collect

Order information — name, delivery and billing address, email address, phone number and order details.
Payment information — handled by our payment provider. We never see or store your full card details.
Technical information — IP address, browser type and pages visited, collected through cookies and similar technology.

Why we use it

To fulfil your order — necessary to perform our contract with you.
To provide customer support — necessary for our legitimate interests.
To meet legal duties — for example keeping records for tax purposes.
Marketing — only where you have given consent, which you can withdraw at any time.

Who we share it with

We share data only with parties who help us run the store: our ecommerce platform, payment provider, and delivery and fulfilment partners. Some may process data outside the UK; where they do, appropriate safeguards are in place.

How long we keep it

Order records are kept for six years to meet UK tax and accounting requirements. Marketing preferences are kept until you withdraw consent.

Your rights

You have the right to access your data, correct it, erase it, restrict or object to processing, and request portability. To exercise any of these, contact us through our contact page. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).